Shipping & Returns

PAYMENT OPTIONS

 

• ORDER AND PAY ONLINE

For online orders our accepted methods of payment are *PayPal and direct deposit.  Payments are to be made in AUD and include GST.

*PLEASE NOTE:  you do not need a PayPal account to pay via this method, simply provide your credit card details and the automated secure system will do the rest.

 

 • ORDER AND PAY BY PHONE

Please phone us on: 0413 456 501  (mon-fri 10am-4pm)  to place your order, and provide us with payment and address details.  Orders over the phone can be paid for by Visa and Mastercard, and also direct deposit.

 

 POSTAGE/DISPATCH 

 Our site is linked to Australia Post and freight charges are calculated according to weight and destination.

 

•  DISPATCH & DELIVERY

All items are shipped via Australia Post. Please allow 3-5 working days for dispatch of goods from our warehouse plus Australia Post transit time.  Express Post items will be dispatched within 1 full working day and delivered overnight to areas that are in the Express Post next day delivery network.

 

•  RETURNS

Un-opened and unused products may be returned by mail within 7 days of receiving the goods. Please provide us with an explanation of the reason for the return by email.

 

•  PRODUCT PRICING AND INFORMATION

 All products, prices and material on the Petal website is subject to change without notice. For any questions relating to ingredients, pricing or other matters please contact us via email or phone.

 

 COPYRIGHT

The material provided on our site is copyright protected and is to be used for personal reference only. Permission to reproduce any images must be sought from Petal.